Certainly don't like to hear that you had an issue. We come with very few of our OBBT hats, usually enough to give them to those who purchased them and we didn't have time to ship to. We always have a few around but as soon as someone pulls one out we get run over with people asking for them. To be clear, we give away literally thousands of dollars worth of items at every event from hats, to rods, to bait, to hooks, Oakley's, watches, trolling motors and the list goes on and on. The first 100 anglers who took the incentive to register early got a custom Quantum rod for their efforts. For someone to walk away from one of our events and have the overall feeling that they didn't get their monies worth truly blows my mind.
We go overboard trying to create a tournament experience that can't be found anywhere else. From the food, to the rods to the payouts etc. Hopefully everyone sees the value in what we are trying to deliver. Thanks to everyone who came out this year we truly appreciate it. Sorry you were left with a bad feeling.