I agree with you, Robert. I try hard to be loyal to my service people and don't pick them over small change. I ask only one thing in return....SERVICE. I walked in the same for a quote to repower my Kenner bay boat with a new Yamaha 115. Never even a call back. I ended up buying from Barling Boat Sales in Barling AR. If they're not interested in a $10k motor sale, I surely wouldn't expect them to return my emergency service call.
A two hour drive down to Barling Buck, but Will will treat you fair.