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At @ $25 a copy, poor customer service would keep me from wasting my $$ on megabass. For that kind of money,they ought to hand deliver a replacement! If there are problems with their baits,AND poor customer service,who's gonna keep buying them?

I would like to hear follow-up on any megabass customer service.

Spro has replaced 4 or 5 baits for me,and sent a few freebies. I believe they've corrected a problem in their baits,and that's why I had to wait for the 'new' ones last time I had one replaced. They're customer service is so great,it makes me WANT to buy more.

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