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Confrontation


There's an element that's cropped up on the forum with has the possibility of becoming contagious. In my daily reading, I found something that may help.

Care Enough to Confront

Many people avoid confrontation. Some fear being disliked and rejected. Others are afraid confrontation will make things worse by creating anger and resentment in the person they confront. But avoiding confrontation always worsens the situation. Confrontation can be a win-win situation, a chance to help and develop your people--if you do it with respect and with the other person's best interests at heart. Here are 10 guidelines to help you confront positively:

1. Confront ASAP

2. Address the wrong action, not the person.

3. Confront only what the person can change.

4. Give the person the benefit of the doubt.

5. Be specific.

6. Avoid sarcasm.

7. Avoid words like "always" and "never".

8. If appropriate, tell the person how you feel about what was done wrong.

9. Give the person a game plan to fix the problem.

10 Affirm him or her as a person and a friend.

Positive confrontation is a sure sign that you care for a person and have their best interests at heart. Each time you build up your people and identify their problems, you have them an opportunity to grow.

Think about some of these things when you post, esp on issues that are divisive.

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