Glad to hear it.
Even I am guilty of sacrificing quality of service for the almight dollar.. Here's an example:
When you reserve something (like a rental car) and the person says "no deposit necessary", be VERY wary.
Heading out on a two week trip to the coast, I had called around and gotten prices from $400 to $800 for a rental on a large sedan (an Impala specifically), so I naturally went with the company that offered the lowest price, even though it was 30 miles away. I asked to give a deposit and was told that "our reservations require no deposit". This was over a month in advance. I called a week in advance to confirm and was told everything will be ready.
So I get there and am told that my Impala "won't be turned in from the previous rental until Monday, sir.. Sorry bout that.". They offered me the choice of renting one of two compact sedans (that couldnt possibly fit us and our luggage) or an AWD Chevy Traverse with all the goodies.. (that will cost about 1/3 more in fuel costs for the trip)
Needless to say I had to go rounds with them, ended up at a higher price (of course the only vehicle we could all fit in is the SUV that only gets 20mpg on the highway)
So I fill out the paperwork and she hands me the keys, as I load up I notice that it hasn't been cleaned, there's some kind of animal puke in the back hatch and the tank is empty.
I'm kinda wishing I'd have spent the extra money and gotten a decent customer service experience.