Need help with Garmin graphs

[fowlthing]

Went to Big M this morning.  Didn't get a bite. Jerk bait ,jig,drop shot,Ned and spoon.

 

Just bought 4 Garmin graphs and Panoptix.   Bought and had installed in the Branson area.And can't get sonar to work at console. Or Panoptix to work  

Had issues with the install. They broke the hinges on the battery compartment, acknowledged they saw it and sent it back to me broken. I guess hoping i wouldn't notice. Upon returning they did not fix correctly, and damaged the boat further. and didn't address the issue i had with the graphs not working.

By not working it includes software updates not done. Shorts in the wiring. So it goes off and on. Randomly. Even then the sonar does not read. 

 

On plane don't get depth readings.

 

i need suggestions for a shop you would trust and may have experience with a Garmin  

 

Thanks for any help 

 

 

[m&m]

Fowlthing, who did your install? I had Ulrich install my Raymarines. They had not installed any before but did a great job. By the way, no depth reading while on plane might be that the transducer is not fully submerged if mounted on the outside of the transom. 

Mike

[fowlthing]

Got hold of the Garmin rep. Think have the issues figured out.  They are sending new parts

 

 

[Codywskeeter1521]

Ulrich and Springfield Marine repair in Springfield. I've had great luck with both.