Ken harv

Hello I have bought a motor guide to a pro trolling motor probably about a year ago now. The trolling motor itself is perfect if you wanna spend $3000 on a trolling motor with no GPS or spot lock functions. Well come to find out there has been a recall on the board located in the unit to repair the spot lock functionality. For those of you who don’t know if you hit spot lock now without the repairs it will literally throw you out of the boat and go erratically out of control once you hit spot lock. I’ve been thrown from the boat twice thank God we had somebody else on the boat. It gets better than this. Yes there is a recall and yes motor guide has agreed to replace the faulty board……. Here’s the kicker I am in Arizona there are only two shops in the state that are approved one of the shops told me they don’t work on those trolling motors, the other shop has a 3 1/2 month wait to repair and is very unhelpful and seems not interested at all and taking warranty work on for motor guide. I have bought the extended warranty from bass pro to make sure that I was covered since I was spending over $3000 on a trolling motor and because there is a warranty bass pro and bass pro‘s warranty company will not honor this $3000 trolling motor for replacement as motor guide has excepted responsibility and put out a recall to fix this. The problem is you can’t get it fixed. Last year I try to make a warranty appointment with the one shop that’s available in the state and they told me don’t even worry about bringing it in because there’s no boards to repair the recall work. Although the trolling motor works well when you don’t use any of the functionality of the recall I would seriously consider buying any other brand of trolling motor based off the fact that if there is a recall repair or warranty work that needs to happen motor guide really does not want to make things right for the customer or get involved in any point to fix their recall work. Believe me I have over 15 calls with motor guide. Let’s a wrap it up if you’re looking for a gray trolling motor that you cannot use at 50 percent capacity and you would like to overspend on a trolling motor that is never capable of being repaired I would highly recommend motor guide. If you were thinking about buying one of these units please reach out to me on this forum I would happily talk to you over the phone to persuade you to something else