Members crazybaldarcher Posted November 4, 2018 Members Posted November 4, 2018 Went fishing yesterday and enjoyed reeling in two bows that were over 14 inches and I was the only one pulling in trout that day. However, an issue has occurred. It was discovered that my waders have a few major leaks, not quite baptism level but enough for some squishy socks. I've made some minor repairs to them in the past but these waders just need to be fully sealed again. Does anyone know if Orvis repairs them? Has anyone ever used their services? Their website was down this morning or I'd be searching up their site for information.
ness Posted November 4, 2018 Posted November 4, 2018 I’d just call them tomorrow. They back their products. John
Members crazybaldarcher Posted November 4, 2018 Author Members Posted November 4, 2018 How much does age factor into getting them repaired? If I remember right I bought them in 2011.
jdmidwest Posted November 5, 2018 Posted November 5, 2018 They have a pro rated. 4 year warranty. I think. Aquaseal works good or the repair kit they put in the box is your best bet at that age. "Life has become immeasurably better since I have been forced to stop taking it seriously." — Hunter S. Thompson
tjm Posted November 5, 2018 Posted November 5, 2018 Quote Damage or failure from normal use, wear and tear, or accidents is not covered under our warranty. https://www.orvis.com/s/fly-fishing-waders-care-repair/744
Members crazybaldarcher Posted November 5, 2018 Author Members Posted November 5, 2018 9 hours ago, jdmidwest said: They have a pro rated. 4 year warranty. I think. Aquaseal works good or the repair kit they put in the box is your best bet at that age. I've used Aquaseal on them before and it has worked well, but these leaks are on a whole new level. Tjm, I figured it wouldn't be under warranty. What I was curious about is if I could pay to have them resealed professionally.
ness Posted November 5, 2018 Posted November 5, 2018 1 (888) 235-9763 I walked into the KC Orvis store several years ago and told the guy I had dropped my Battenkill reel and broke off the knob. He went in back, grabbed a new spool and handed it to me -- no charge. I wasn't trying to get something for nothing -- looking for information on options. You might be surprised what they'll tell you if you call. John
tjm Posted November 5, 2018 Posted November 5, 2018 If you followed the above link; Quote f you would prefer to have one of our experienced wader repair specialists evaluate and repair your waders, please contact our Rod and Tackle Team at 800-548-9548 to set up a repair, or use our convenient wader repair request form. We will do everything possible to repair them for a reasonable fee of $40.00 and return them to you quickly. If your waders are not repairable, one of our team members will contact you to discuss replacement options.
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