Advice on how to handle TERRIBLE boat restoration

[Bigfishes1]

So I need some ideas/advice on how to proceed concerning the quality of work performed on my boat. So here's the short version of what happened. I initially took the boat to a local "boat re-builder" to fix gouges, chips and scratches in the hull, replace the carpet, and re-do the top cap. The quality of work done is terrible, I took it back and they tried again. The quality again is terrible, I mean these men should be embarrassed. Anyway yesterday after work I was fixing the trailer lights (which worked when I dropped the boat off) I discovered the tip of one of the screws used to mount the hot foot sticking through the hull. Short of violence or property damage does anyone have any advice?????  

[dprice]

 Dang.  That's a long screw   I figured that would screw the boat to trailer bunk 

 

Get a second opinion for advice  and a third as well  seems a s if you worked with them a second time.  Seems they also worked with you

use your second opinion as a bargain g tool .  If they don't make it right.  Hire a lawyer !   At minimum they will spend hard earned monies to defend them selves 

But personally speaking I'd hire someone else more trust worthy. Learn from this mishap

im guessing you not the only one dealing with them.   

 

I myself and im sure everyone else would like shop revealed so we don't go there 

 

 

 

 

 

[Bigfishes1]

The shop is BJ Boat Re Builders, Nixa Mo

[dprice]

I see.   Well keep us informed on results.   I bet it is resolved soon 

[fishinwrench]

Whoopsy!   Well I would need the WHOLE STORY to advise on how to proceed.

Was there a budget mentioned when you gave them the long list of things you wanted done?  Sometimes when you are trying to complete a job within a certain budget allowance you can't provide a perfect finished product. 

The screw thru the hull is a whoopsy, not a big deal at all, surely they'll fix that and apologize profusely. 

Step one: Calm down. 

[Ketchup]

Good words wrench, BUT.......

 

It doesn't matter what the budget is, the work performed should be top notch. Let's say he told them a budget of $4000.00 and gave them a list of 6 things. If the resto place thought they couldn't do all 6 items for $4000.00 then the ones they could do should be top notch, with them explaining to the paying customer that his budget wouldn't allow all items to be repaired, then the customer could decide which repairs to do, but they would be done right. Lack of budget shouldn't equal less quality, but less quantity . Just my .02

[fishinwrench]

Well the reason I said I'd be hesitant to advise until I knew the whole story is because I know how deals like that can get weird. 

Example: I am currently doing a bunch of work to a Evinrude powered Triton that initially started out as a lower unit and jackplate replacement covered by insurance.  Well when the guy learned how big of a check he was gonna get from his insurance co....the wheels in his head started spinning.   So now instead of just swapping out a gearcase and jackplate I am overhauling the existing lower unit, and since I refused to attempt a repair on the damaged jackplate because I didn't think it was safe, he found some dude up in KC that agreed to do that and also do some cosmetic fiberglass work. He then decides that when he brings the boat back from the fiberglass shop he not only wants his freshly rebuilt and painted to match gearcase installed, he wants interior LED lights installed in the livewells, and a whole new switch panel installed because the original one is looking a bit weathered. And oh yeah...While you have it can you install all new lid assist cylinders because all the old ones don't hold the hatch lids open anymore, and oh yeah, there's a recirculation pump that doesn't work. Oooo K, so I order all the stuff and await the return of the boat.

Well, the cosmetic fiberglass work didn't end up looking as nice as he'd hoped, and the guy that did that and the hydraulic jackplate repair ended up charging quite a bit more than was expected.....So now (in his mind) it's up to ME to keep this whole project within budget.

When I stick it in his @$$ with a bill that is 1k+ over our original discussion, who do ya reckon he's gonna have an attitude with?    And if you ever were to just hear HIS side of the story later on, you'd likely agree that ol'fishinwrench just flat out raped him.  ☺

[fishinwrench]

Oops double post.

[dprice]

I don't know but I know there is a  answer   Someone will have a great idea on how to stop stuff like that 

[Bigfishes1]

Ok, a little more info, the price was a little north of $7000, there were no limits on anything. The agreement was to return the boat how it looked from the factory. I was told it would be no problem and would take about a month. I dropped it off September 19th, didn't bug them afterwards. Finally I called to check on it the first week of November. The shop did call me about some "blisters" that weren't part of the estimate to which I gave the OK. Insurance covered the work on the hull, I paid for the rest.