TW down?

[jpb2187]

Tacklewarehouse down for anyone else? I guess it could be volume related, just wanted to see if it was only me.

[Ham]

It's been a crapshoot evry since the Black Friday sale started. I was able to get an order in and I assume you will be able to as well, but you might have to take a few swings at it.

 

[Seth]

I've been on it off and on over the past few hours. It has came up for me each time.

[jpb2187]

Thanks, finally got on...

[Alex Heitman]

[Flysmallie]

Well I'm sure TW is doing a better job than Walmart. I purchased a TV online Saturday around noon as part of their online Black Friday sale. It was supposed to be ready for pickup at the store by 4pm. At 7pm I went to the store with my kid to pick up some things she needed and to see what was taking so long for the TV. The line at the online pickup desk was long and angry. Apparently walmart.com wasn't working properly and they could not process any orders. I finally convinced them to sell me a TV at the online price and left the store. I cancelled my online order before I ever even left the parking lot. Well guess who got charged for a second TV? So yesterday I called their customer service and guess what? They can't do a thing about it until the order finally makes it to the store and then the store actually cancels the order. I will say the guy I talked to was very nice. He even commented that I was very understanding and not everyone is as understanding when they have $500 tied up in a purchase they cancelled. I'm giving them one more day and then I'm going to change their mind about how nice and pleasant I am.

Thing is this isn't the first time I've been screwed by walmart.com. Twice before I've ordered and paid for photo prints that I never received. They made it too much hassle to worry about the twenty bucks both times. But this is $500. Time for them to meet Mr. Hyde.

[Seth]

That sounds nearly identical to the fiasco my boss went through when buying some tires through Walmart a few months ago. The store said he had to take it up with the online store and then they would say they had to take it up with the service desk in the store. It took him weeks to get his tires and the money for the extra tires they charged him for.

[Flysmallie]

I'll have my money back in my account tomorrow. I can guarantee that.

I bought new tires online through Walmart back in the Spring. Scheduled a day to have them put on and dropped off her ride. They called me back a few hours later and said they could only find three of the tires and would instead be putting much more expensive tires on her car all the way around for no extra charge. That was a win.