aarchdale@coresleep.com Posted August 29, 2016 Posted August 29, 2016 I was wondering if anyone has dealt with them and if they had a good experience. I got a Cara T7 from a board member brand new. He had never used it. Well i set the hook on a 12" spot and it broke 1.5" from the tip. Not sure what i should do since i dont have any proof of purchase, any suggestions would be appreciated. It broke such a weird place. It will be hard to convince anyone it was on a hookset. I do have a witness that heard some choice words as i cursed at the little fish for some reason. Might be better off to put a new tip on it and not worry about it, but if there is any chance i can get a replacement, that is the obvious choice
Ham Posted August 29, 2016 Posted August 29, 2016 PM Mr Babbler and ask his advice. Every Saint has a past, every Sinner has a future. On Instagram @hamneedstofish
Buzz Posted August 30, 2016 Posted August 30, 2016 A guy I work with had a Falcon break about 1 foot above the reel. He called Falcon and gave them all of the numbers on the rod. It was more than 2 years old so they charged him $28.00 for a full replacement. I think he said if it were under 1 or 2 years old it wouldn't have cost anything but his shipping cost. He only had to send in the section that had all of the numbers on it. It's worth a try. If fishing was easy it would be called catching.
Chief Grey Bear Posted August 30, 2016 Posted August 30, 2016 I took mine to them in Tulsa, because I was coming through there anyway, they replaced it on the spot. Chief Grey Bear Living is dangerous to your health Owner Ozark Fishing Expeditions Co-Owner, Chief Executive Product Development Team Jerm Werm Executive Pro Staff Team Agnew Executive Pro Staff Paul Dallas Productions Executive Pro Staff Team Heddon, River Division Chief Primary Consultant Missouri Smallmouth Alliance Executive Vice President Ronnie Moore Outdoors
ollie Posted August 30, 2016 Posted August 30, 2016 I have Falcon rods and their customer service has been nothing but top notch from my own experience. Give them a call or find your nearest dealer and they will take care of you. I had mine for over 5 years when I broke it and all I had to do was pay for shipping it there and back and they gave me a new rod for replacement. Can't complain about that. "you can always beat the keeper, but you can never beat the post" There are only three things in life that are certain : death, taxes, and the wind blowing at Capps Creek!
aarchdale@coresleep.com Posted August 30, 2016 Author Posted August 30, 2016 Thanks for the input everyone, I will be sure to post back on what happens.
Ketchup Posted August 30, 2016 Posted August 30, 2016 Stay away from those little fish, and those things wouldn't happen. TinBoats BassClub. An aluminum only bass club. If interested in info send me a PM.
aarchdale@coresleep.com Posted September 2, 2016 Author Posted September 2, 2016 Talk to them at Falcon and they said for the Cara series it is $80 for a replacement. I guess that is better than $230
Champ188 Posted September 4, 2016 Posted September 4, 2016 I had a split-grip Cara break down in the handle last year and they charged me the same for a new one --- $80.
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