Cranking Battery Advice

[snagged in outlet 3]

@vernon they even opened the tailgate, took mine and loaded up new ones.  Manufactured March 2020.  

[semble]

21 minutes ago, snagged in outlet 3 said:

@vernon they even opened the tailgate, took mine and loaded up new ones.  Manufactured March 2020.  

Mine has a sticker on the top, 3/20. I assume this is a charge sticker from the distrobution center.  On the bottom of the battery there appears to be a date code of 5/19.  Which,  I assume to be the mfg date.  Per duracell FAQ, https://www.duracell-automotive.com/en/Infocenter/FAQ "...the codes stamped on Duracell batteries do not allow any self-explanatory conclusions to be drawn about the age...date of manufacture (DOT=Department Of Transportation USA), is not required for starter batteries!"

???

I know what they say about making assumptions but I'm pretty sure somebody's trigger at duracell is mfg date codes.

 

[snagged in outlet 3]

1 hour ago, semble said:

Mine has a sticker on the top, 3/20. I assume this is a charge sticker from the distrobution center.  On the bottom of the battery there appears to be a date code of 5/19.  Which,  I assume to be the mfg date.  Per duracell FAQ, https://www.duracell-automotive.com/en/Infocenter/FAQ "...the codes stamped on Duracell batteries do not allow any self-explanatory conclusions to be drawn about the age...date of manufacture (DOT=Department Of Transportation USA), is not required for starter batteries!"

???

I know what they say about making assumptions but I'm pretty sure somebody's trigger at duracell is mfg date codes.

 

He had some stickered November 19.  I talked to him and he said these just came in.  The St. Peter’s store didn’t have a sticker but he said they just got em too.  They’re in the deck so that’s that. 
 

[snagged in outlet 3]

My strap broke and I have to put in another.  I might yank it out just to look.  Thanks!!

[semble]

Voltmeter read 12.67 when I got it home. Nothing wrong there.

I found Duracell's take on mfg codes funny.  Most battery manufacturers are pretty open about them.

[snagged in outlet 3]

37 minutes ago, semble said:

Voltmeter read 12.67 when I got it home. Nothing wrong there.

I found Duracell's take on mfg codes funny.  Most battery manufacturers are pretty open about them.

They smelled oven fresh😆

[snagged in outlet 3]

I only trust Duracell in my my coffee whipper so I figure I’m good.  😁

[vernon]

OK - a not so quick little story that I feel compelled to share in order to better illustrate a typical day in the life of Vernon.

Picked up the new battery yesterday from Batteries Plus.  

That's the good news.

The rest of the story goes a little like this:

I placed the order online so as to get the 10% discount offer for all online orders.  I immediately received a confirmation email that my order had been received and was being "processed".  

The email further stated that I would receive a second email notifying me when my order was ready for pickup.

Great!

Well, a day and a half passes and I still haven't gotten the promised "Order Ready" email.

So's, I was over that way any who so I stopped in to see what the deal was and the girl tells me that, "The stores never see those order emails."  So I asked her how would they know that I'd placed an order and she says, "We don't until you come in and tell us and we look it up on the computer".  

What?

Well then it turns out that they don't have the battery although the online ordering system clearly indicated that they did and she she says that the online availability status "doesn't really mean anything."

OK, so now what?  Well, she calls another store and the guy tells her that they have one left but "it's being purchased at this very second."  Hmm.  Sounds to me like you really DON'T have one left.

So she calls and second store that has none then a third and they're out too (although, again, the online ordering system indicated that EVERY store in the Kansas City area had them in stock albeit in "limited supply").

That's pretty limited alright.

Finally she calls the Olathe store which seein's how I'm in north KC is about as far away as it can get but they DO have one.  

OK - please ask them to hold it for me.  

"NO CAN DO", she says.

Rather, she explains, I have to use my phone to go back online and cancel the order I placed that she never saw in the first place and for the battery that they don't even have and then start all over and place the order with the Olathe store again in order to get the 10% discount.  

But wait, didn't you say that the stores never see the online order?  "That is correct" she replies.

I thank her for her time and "help" and head for Olathe but not until I call the store myself and talk to the guy and then place the order ON MY PHONE again.

When I get to Olathe this guy is extremely friendly and helpful as well as very professional.  I explain my prior experience not as a complaint but sort of in passing and he says he has no idea what she was talking about and that he's never had an issue with an online order.

He has a guy take my new battery out and load it in the Tahoe and unload and bring my trade in back into the store.  

Couldn't have been easier.

Now I think I know why the first store had signs up all over the place stating, "Store Closing Sale - All items 15% Off".

Although I must mention that I asked the first chick, "So IF you had had the battery that I ordered in stock would I have gotten 15% off instead of 10%?"  

"No", she says.

"Why not?" I ask.

"Because you ordered it online."

🤦‍♂️

Of course I did.

Thanks for coming........

[Flysmallie]

1 hour ago, vernon said:

OK - a not so quick little story that I feel compelled to share in order to better illustrate a typical day in the life of Vernon.

Picked up the new battery yesterday from Batteries Plus.  

That's the good news.

The rest of the story goes a little like this:

I placed the order online so as to get the 10% discount offer for all online orders.  I immediately received a confirmation email that my order had been received and was being "processed".  

The email further stated that I would receive a second email notifying me when my order was ready for pickup.

Great!

Well, a day and a half passes and I still haven't gotten the promised "Order Ready" email.

So's, I was over that way any who so I stopped in to see what the deal was and the girl tells me that, "The stores never see those order emails."  So I asked her how would they know that I'd placed an order and she says, "We don't until you come in and tell us and we look it up on the computer".  

What?

Well then it turns out that they don't have the battery although the online ordering system clearly indicated that they did and she she says that the online availability status "doesn't really mean anything."

OK, so now what?  Well, she calls another store and the guy tells her that they have one left but "it's being purchased at this very second."  Hmm.  Sounds to me like you really DON'T have one left.

So she calls and second store that has none then a third and they're out too (although, again, the online ordering system indicated that EVERY store in the Kansas City area had them in stock albeit in "limited supply").

That's pretty limited alright.

Finally she calls the Olathe store which seein's how I'm in north KC is about as far away as it can get but they DO have one.  

OK - please ask them to hold it for me.  

"NO CAN DO", she says.

Rather, she explains, I have to use my phone to go back online and cancel the order I placed that she never saw in the first place and for the battery that they don't even have and then start all over and place the order with the Olathe store again in order to get the 10% discount.  

But wait, didn't you say that the stores never see the online order?  "That is correct" she replies.

I thank her for her time and "help" and head for Olathe but not until I call the store myself and talk to the guy and then place the order ON MY PHONE again.

When I get to Olathe this guy is extremely friendly and helpful as well as very professional.  I explain my prior experience not as a complaint but sort of in passing and he says he has no idea what she was talking about and that he's never had an issue with an online order.

He has a guy take my new battery out and load it in the Tahoe and unload and bring my trade in back into the store.  

Couldn't have been easier.

Now I think I know why the first store had signs up all over the place stating, "Store Closing Sale - All items 15% Off".

Although I must mention that I asked the first chick, "So IF you had had the battery that I ordered in stock would I have gotten 15% off instead of 10%?"  

"No", she says.

"Why not?" I ask.

"Because you ordered it online."

🤦‍♂️

Of course I did.

Thanks for coming........

These are my nightmares. 

[snagged in outlet 3]

3 hours ago, vernon said:

OK - a not so quick little story that I feel compelled to share in order to better illustrate a typical day in the life of Vernon.

 

I have a buddy just like you.  I have no troubles and as all he has is trouble.  Kind of makes me feel good when I talk to him....