fishinwrench Posted October 23, 2019 Posted October 23, 2019 It's a buyer's market right now. The best deals are made in the Fall. 🤠 Lifes2Short 1
Lifes2Short Posted October 23, 2019 Author Posted October 23, 2019 Well after 12 days they figured out it was one of the switch boxes. Let’s hope it runs when I get up on the lake Friday. Thanks for everybody’s insight and input! fishinwrench 1
Steve McBasser Posted October 24, 2019 Posted October 24, 2019 5 hours ago, Lifes2Short said: Well after 12 days they figured out it was one of the switch boxes. Let’s hope it runs when I get up on the lake Friday. Thanks for everybody’s insight and input! Hopefully they replaced BOTH switch boxes and not just the one......but glad they finally found it.
fishinwrench Posted October 24, 2019 Posted October 24, 2019 1 hour ago, Steve McBasser said: Hopefully they replaced BOTH switch boxes and not just the one......but glad they finally found it. Pretty rediculous if ya ask me. A compression and SPARK test should have happened on day one. But instead we begin by discussing fuel pressure and $#!t. 🙄 If I was the service manager at that establishment I would be hated by every wrench turner on the payroll. 🧐 Obviously they have sent all of their decent techs out to do winterization service calls, and delegated all the shop work to Roy, the wheel bearing and trailer bunk guy. zarraspook 1
aarchdale@coresleep.com Posted October 24, 2019 Posted October 24, 2019 HAHA the trailer bunk guy....thats good stuff
Smalls21 Posted October 24, 2019 Posted October 24, 2019 Guys, i hate to say this, but we all don't know the whole story..... What if the mechanic had an emergency or was sick and couldn't be at work to diagnose engine?? just like everything in life there are 2 sides to every story. With myself being in the Marine repair industry, I know that sometimes vital information can be lost between mechanic and service advisor, and then on to the customer.. or maybe the customer mis-understood , or maybe had unrealistic expectations.
Smalls21 Posted October 24, 2019 Posted October 24, 2019 15 hours ago, Lifes2Short said: Well after 12 days they figured out it was one of the switch boxes. Let’s hope it runs when I get up on the lake Friday. Thanks for everybody’s insight and input! did it take them 12 days to figure it out, or were you just without your boat for 12 days? I ask because there is a big difference
Flysmallie Posted October 24, 2019 Posted October 24, 2019 50 minutes ago, Smalls21 said: Guys, i hate to say this, but we all don't know the whole story..... What if the mechanic had an emergency or was sick and couldn't be at work to diagnose engine?? just like everything in life there are 2 sides to every story. With myself being in the Marine repair industry, I know that sometimes vital information can be lost between mechanic and service advisor, and then on to the customer.. or maybe the customer mis-understood , or maybe had unrealistic expectations. True but good customer service would have eliminated all of that. snagged in outlet 3 1
Smalls21 Posted October 24, 2019 Posted October 24, 2019 5 minutes ago, Flysmallie said: True but good customer service would have eliminated all of that. I do agree that good customer service goes a long way ! But, with myself being in Marine customer service, i know that you can be good at your job, and and still cannot make every customer happy. Some people just have unrealistic expectations..... Flysmallie and Daryk Campbell Sr 2
Flysmallie Posted October 24, 2019 Posted October 24, 2019 41 minutes ago, Smalls21 said: Some people just have unrealistic expectations..... I couldn't agree more. Smalls21 1
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