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Posted
3 minutes ago, merc1997 said:

i understand what you are saying fishinwrench.  but, that is why outboards are way too high.  why not get the part engine and parts right before offering them to the consumer.  how long would anyone continue to buy any brand of vehicle with the failure rate of outboards?

very good point about why a dealers 6 month old part may not be the best repair for today.

bo

I love to pick on Mercury this way.   Merc is without a doubt the fastest outboard,  and they also strive to be the quickest to get stuff on the market....They always gotta be FIRST.   

To them it is worth it to operate like that, and apparently all thier faithful followers don't mind.   But I do !

Posted

"Kelly said yesterday we want everyone in and out in a day and never wants to tell a customer, we will have to order that."

Sounds like a goal for his business to me, which is what all businesses should have - a goal of customer satisfaction. Not always are the goals met  but it is something for his company to strive for. 

Just my 2 cents and I have never done business with them.

Posted

Cheesemaster,    I'm sure every repair center WANTS that.  In the end it is best to avoid rushing work out though.  Surely you agree.

Not all repairs are quickie parts swaps, sometimes it takes a little research and some time to think before a situation is fully understood and can be properly rectified.  

That piece of certification" paper techs have hanging on the wall only means that they held a chair down somewhere for awhile.

Posted
3 minutes ago, fishinwrench said:

Cheesemaster,    I'm sure every repair center WANTS that.  In the end it is best to avoid rushing work out though.  Surely you agree.

In the construction Biz when a home owner was complaining about time we used to say " Do you want it done right? Or right NOW"

Posted

I would not like to be on the receiving end of a rushed job when I am looking for quality and longevity. You are right there.

Posted

I don't have a boat ; probably never will. But these guys get my business if I ever get one :D

John

Posted
13 minutes ago, ness said:

I don't have a boat ; probably never will. But these guys get my business if I ever get one :D

That's why you can't pick up any chicks.....You need a boat !

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